BOOKING TERMS AND CONDITIONS

WHAT'S INCLUDED IN THE TOUR PRICE

Travel between cities: By private motorcoach, airplane, trains and ferries (see itineraries).
Touring: By air-conditioned motorcoaches with on-board washroom.
Air Transportation: Is included in the Land price only when indicated in the specific itineraries.
Hotel Accommodation: Prices quoted are per room for a single night's standard room accommodation based on double occupancy unless otherwise stated.
Cruises: Per person prices are based on two persons sharing a cabin with two berths, private shower and toilet.
Tour Director: Escorted tours are conducted in English only by a professional Tour Director.
Meals: In-flight meals and snacks are served according to airline policy. Breakfast on all tours. Dinners and lunches are included as detailed on specific itineraries. All meals are included on cruises.
Sightseeing: Excursions and entrance fees as listed on specific itinerary with an English-speaking guide.
Transfers: Between airports, hotels and piers where indicated on the tour itinerary.
Porterage: Baggage handling for one suitcase per person on tour, at hotels, is included. This single bag should have dimensions not exceeding 30"x18"x10" and weight not exceeding 60 lbs. A charge of US$3 per traveling day will be collected by the Tour Director if a second piece of baggage is carried, or if the suitcase exceeds the established weight and/or dimensions, however it cannot be guaranteed that more than one suitcase per person will be carried.

WHAT'S NOT INCLUDED IN THE TOUR PRICE

Airfares to and from your destination, except where specified, airport/departure taxes; passport and visa fees; insurances of all kinds; laundry; phone calls; beverages; meals not detailed in the itinerary; tips to Tour Directors; motorcoach drivers and local city guides; items of a personal nature; excess baggage; optional excursions etc. The tour price also does not cover costs and expenses, including the return to your home, if you leave the tour at your own volition, or due to illness, or as a consequence of official action by the government of any country visited.

RESERVATIONS AND PAYMENT

1. Payment in full is required at the time you book your travel.
2. We accept Mastercard, Visa, American Express and Discover Card. Please make cheques and money orders payable to Well Traveled Tours. Your payment is not deemed made until it is received by Well Traveled Tours.
3. Your Land Tour reservation will be confirmed upon receipt of payment in full.
4. Credit Card Bookings: Your authorization to use your Credit Card number for payment indicates your compliance with our booking terms and conditions, whether or not you have actually signed the appropriate draft. Verbal authorization of your Credit Card confirms your reservation.
5. Any special meal requirements will be made on a request basis only. We cannot guarantee special meal requests nor will we assume any responsibility or liability if passengers' special meal requests are not fulfilled.

TRAVEL DOCUMENTS

Travel documents and instructions for joining your tour will be sent to you approximately 14 days before departure (provided full payment has been received). If you are leaving home earlier, please request travel documents in good time. A documentation charge will be charged for delivery.

BOOKING CHANGES, CANCELLATIONS AND REFUNDS

Booking Changes: A fee of $30 per person will be charged for any revision or alteration made to a reservation after the booking has been confirmed, unless the change increases the value of the booking. A change of tour date or tour itinerary within 45 days of tour departure will be treated as a cancellation, and normal cancellation fees will apply except when the change is to an earlier tour departure of equivalent or greater value in which case a $30 per person amendment fee will be charged.

Cancellations and Cancellation Fees:

• Bookings with flights are subject to a non-refundable penalty of $450 minimum per person.
  Some airfares are totally non-refundable.
• If full payment is not received 45 days prior to departure the airline has the right to cancel your air reservation. If payment is not received by Well Traveled Tours we will not be responsible for lost reservations.
• Notice of cancellation must be made directly to Well Traveled Tours.
• The following scale of charges will apply when notice of cancellation is given after the booking is confirmed:

 No. of days prior to tour departure - Cancellation Fee TOUR ONLY as % of the total price

Over 45 days - 0%
45-22 days - 25%
21-8 days - 30%
7-1 days - 50%
Day of departure - 100%

No. of days prior to tour departure* - Cancellation Fee TOUR+RAIL as % of the total price

Over 50 days - 0%
50-40 days - 40%
39-20 days - 60%
19-8 days - 80%
7 days or less - 100%

No. of days prior to tour departure*  Cancellation Fee TOUR + CRUISE as % of the total price

Over 66 days - 10%
65-30 days - 25%
29-8 days - 50%
7 days or less - 100%

• Airline Flights/Tickets: If flight changes are requested or if flights are cancelled after tickets are issued, revision fees, change fees or airline cancellation fees will be applied and will be in addition to the above cancellation charges. In some cases, airline tickets are 100% non-refundable.

REFUNDS AND PENALTIES

• Illness or Absenteeism: In the event that you must withdraw from a tour after commencement for reasons of illness, you must obtain a medical certificate in support of any insurance claim. Unfortunately, no refunds can be made for absences from a tour, including but not limited to, missed meals or sightseeing. Well Traveled Tours makes no representation or guarantees concerning reimbursements of funds paid by you under any insurance claim.
• Airlines & Airfares: No refund will be made for cancelled air tickets on air inclusive bookings until tickets are returned to Well Traveled Tours. Refunds for tour portion will only be processed after return of documents to Well Traveled Tours. Please ensure that returned tour documents, which contain airline tickets are sent by certified or registered mail. Lost ticket replacement can take up to 1 year and processing fees can be assessed.

WELL TRAVELED TOURS IS NOT RESPONSIBLE (even if booking is fully paid) for any Government taxes of any kind or any additional charges levied by the Airlines, such as fuel surcharges.

GENERAL INFORMATION AND CONDITIONS

• Tour Participation: Children under 5 years of age are ineligible. Children under 18 years of age must be accompanied by an adult. Passengers with disabilities are welcome on Well Traveled Tours providing they are accompanied by a companion capable of providing all assistance required, and do not require special assistance from Well Traveled Tours personnel. Well Traveled Tours reserves the right to refuse to carry anyone it is felt cannot cope with the requirements of travel and who may require services and facilities that Well Traveled Tours cannot guarantee will be available. You agree to not hold Well Traveled Tours responsible for any decision made by any of them or any service provider to refuse to carry you, provide any facilities or accommodation to you or to provide any service to you.
• Itinerary Variations: Well Traveled Tours constantly strives to improve tour itineraries and features. If such improvements can be made, or unforeseen circumstances beyond our control make changes necessary - we reserve the right to modify itineraries and to substitute hotels.
• Tour Cancellation: Well Traveled Tours reserves the right to cancel or re-schedule any tour departure in accordance with operating requirements or circumstances beyond its control. Well Traveled Tours will try to re-book the same or similar tour.
• Well Traveled Tours is not responsible for any other travel arrangements affected due to our cancellations.
• This agreement is governed by the laws of the State of Connecticut, USA. You hereby consent to the exclusive jurisdiction and venue of courts in New Haven County, Connecticut, USA, in all disputes arising out of or relating to the use of this Web site. Use of this Web site is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including, without limitation, this paragraph.

PAYMENT MEANS ACCEPTANCE OF TERMS AND CONDITIONS

Our tour operators, suppliers, airlines, ground transporters etc may have their own terms and conditions. By submitting your payment, you agree to those terms and conditions as well as those set forth herein. It is your responsibility to comply with the terms, conditions or requirements of any service provider, or any country or governmental authorities, or to bear any costs or losses incurred as a consequence of you not complying with them.

WELL TRAVELED TOURS
9858 Glades Rd, #232
Boca Raton, FL 33434
1-888-WELL-ALL (1-888-935-5855)